Order control

Click on Order control in the ribbon. An overview appears showing you all current orders.

The order control shows which orders in the company have not yet been delivered and their delivery status. The delivery status is displayed using traffic light symbols.

This makes it possible to determine which orders we can ship today and thus quickly monetize.

The overview contains all customer orders with products of the product type goods and material or internal requirements/requirement notifications.

We show three segments:

• All orders (header information),

• associated order lines and

• associated reservations for the selected product.

Basically, the top segment of the orders gives you an overview of which orders can currently be delivered in full.

Status symbols in the feasibility column indicate whether orders from the current stock can be fulfilled.

• A green circle with a tick

  means: The order can be fulfilled. The goods have been reserved in the warehouse and can be delivered without further investment.

• A yellow warning triangle

  means: The order can only be partially fulfilled. A withdrawal would be possible if there were no other reservations to the contrary.

• A yellow circle with an arrow

  means: The goods have been reordered, delivery is pending. Accordingly, the order plan date is set to the date on which the ordered goods should arrive in your warehouse.

• A clipboard

  means: The goods have been withdrawn from the warehouse. This symbol appears after you have clicked on Pick.

• The red status

  means: The order cannot currently be fulfilled, the goods must be reordered.

Note: You must enter the incoming orders, transfer them from quotations using the import function or enter them manually.

We update the order control automatically when events occur:

• New order

• New product parts list

• Order proposal, order, goods receipt

Execute available orders

Click on an order in the Orders table and the order items will appear below it. Select order items to see the reservations for the respective products in the following section.

Completely pick executable orders

The green tick means: Everything available, the order can be fully executed. You can prepare orders marked in green for dispatch by clicking on Pick . You can also do this using mass processing by selecting several rows in the Orders table and clicking on Pick .

Executable orders Partial picking

Your customers' orders can also be delivered in partial quantities if there is a corresponding contractual basis. On the one hand, this results in higher operating costs (several picking orders for the same order and several shipments, and therefore higher transport costs in case of doubt), which are offset by faster order fulfillment and therefore earlier payment.

Technically, we allow partial picking as soon as order items can be fully fulfilled.

Alternatively, the picking list can be sent to the person responsible in the warehouse by e-mail.

2Go/webapp

With the help of the 2Go mobile app, picking can be carried out without the use of paper.

To do this, picking must be started in the client, then it appears in the app with the order number.

We can systematically see the storage locations from which we have to pick certain products and quantities, but we can also quickly and clearly identify products using a barcode scanner via the camera of a cell phone or tablet, or alternatively via the laser scan of an MDE, without the user having to have product knowledge to distinguish one product from another.

With full integration, we also prevent orders from not being reported as completed or only partially completed.

Changing the order of execution

Orders are normally processed in the order in which they were created, according to the first-in-first-out (FIFO) principle. If you would like to bring an order forward, you can do this by changing the priority for this one order in the Priority column. Set the priority from 1 to 2 and the goods in the warehouse will be redistributed according to this new priority. This is usually done at the expense of other orders. Priority regulates the override of the FIFO rule in individual cases. The order with the numerically highest priority is executed first. If, as a result of the priority change, an order line or an order changes to green status, it can be transferred to picking or partial picking.

Processing non-deliverable orders

If orders are not reserved, withdrawn or covered by a repeat order, you do not have the necessary stock in the assigned warehouse to fulfill them. You must first reorder the goods.

In this case, select Order proposals in the ribbon.