Error messages Passkey

Error messages Human Recruitment Management

Below you will find a list of all possible error messages for the respective use case, as well as the corresponding help. These instructions are updated on an ongoing basis and should help you to solve any problems quickly and independently.

If the suggested solutions do not help, please do not hesitate to contact our support team. We will be happy to help you and assist you in solving your problem. support@scopevisio.com

Something went wrong. Try again later or contact support for help.

(Error pk-001)

Internal error during passkey login.

Password entered is not correct. Please try again.

(Error pk-003)

Incorrect password - You have entered an invalid password.

Maximum number of passkey registrations has been reached. Contact support for help.

(Error pk-004)

The number of passkeys is currently limited to 10. You have exceeded the maximum number of passkeys.

Name already taken. Please choose another name for registration.

(Error pk-005)

The selected name is already taken.

Registration could not be completed. Please try again later.

(Error pk-006)

Internal error during passkey registration.

Registration has failed. Check details and try again.

(Error pk-007)

Internal error during passkey registration.

Security note: Server recognizes unexpected identifier. Please contact support immediately.

(Error pk-008)

The server recognizes an unexpected identifier - your authenticator may have been cloned.

Registration/login process took too long. Please start from the beginning.

(Error pk-009)

The registration or login process took too long and has expired.

Passkey login for this account is currently disabled. Please contact your administrator.

(Error pk-010)

Passkey login is disabled for this account. The administrator has deactivated Passkey.

Passkey login currently disabled for all users. Please try again later.

(Error pk-011)

Passkey login is currently disabled for all users. Passkey is generally deactivated.

Selected name too long. Please shorten and try again.

(Error pk-012)

The name selected for the passkey is too long. Names should be shorter than 100 characters.

Enter name for login.

(Error pk-013)

No name was specified for the login.

The selected login data is no longer valid. Please select a valid login option.

(Error pk-015)

The login data is no longer valid - the passkey settings may have been changed or deleted.

Action was canceled. Please try again.

(Error pk-002)

The action was canceled by the user - the 1Password or Windows Hello windows may have been closed.

Passkey used does not match the customer number. Use the correct passkey for the customer number. If you do not have one, create one in the customer account.

(Error pk-014)

The passkey used does not match the customer number - the customer number and the passkey do not match.