Edit e-mail tracking

If you have added your logo to emails that you use to send receipts and campaigns, you can track them using the embedded graphic. This means that you can see in the respective overview when and with which e-mail program the e-mails were opened. This option is particularly useful for outgoing invoices, campaigns, reminders and payment advice notes.

E-mail with tracking image

Select Organization > Administration > Email management > Edit email tracking.

1. Click on this button to save your logo or the tracking image that you want to display in the email in the desired size. You do this separately for outgoing invoices, campaigns, reminders and payment advice notes.

2. You determine the position of the image in the selection list.

3. If you want to position the image somewhere else, insert the placeholder $NachverfolgungsBild at the desired position in the email.

In the overviews of the individual document types, you can show the corresponding columns on the subject of tracking. There you will see the results of the query created above.

IP Blacklist

Further down in the same form, you can specify certain IPs that are excluded from tracking.