Dispatch type of the reminder in the customer

Dunning letter dispatch data field

In order to ensure the creation of homogeneous dunning runs, the dunning letter dispatch data field in the customer contact files must first be filled in.
This applies both to existing customers for whom the data field in the customer master data is still empty and if you want to switch from printout to e-mail.

For new contacts, this will be done according to the default setting you have defined in the reminder settings.

If you want to fill in the new data field for existing debtors quickly and easily, you can do this via mass change in the form Finance > Receivables > Debtors:

1. In the overview table, switch on the extended filter and
   filter in the Dunning letter dispatch column to the value <empty> (or postal dispatch).

2. In the "E-mail" column, use "*.*" in the extended filter to display only customers with a stored e-mail address.

3. Select all debtors (Ctrl+A for all or multi-select with Shift or Ctrl+left mouse button) that you want to switch to e-mail dispatch.

4. In the "Dunning letter dispatch" column, click on the small arrow on the right and select E-mail dispatch. In the following pop-up window, confirm the query with Yes.
   The dunning letter dispatch data field has now been filled in for the corresponding customers.

You can assign the dispatch type Postal dispatch to all other debtors.